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Last Updated: 11 September 2026

TERMS OF SERVICE

OVERVIEW

This website is operated by Destined 2 Create. Throughout this site, the terms “we”, “us”, and “our” refer to Destined 2 Create. Our online shop provides handmade greeting cards, gifts, and related products and services. By accessing or using our website, you agree to be bound by these Terms of Service (“Terms”). If you do not agree, please do not use our site.

 

We reserve the right to update or amend these Terms at any time without prior notice. It is your responsibility to check this page regularly. Continued use of the website after any changes constitutes acceptance of those changes.

SECTION 1. ONLINE STORE TERMS
By placing an order or using our website, you confirm that you are at least the age of majority in your jurisdiction or have obtained appropriate parental consent. You agree not to use our products for any unlawful or unauthorised purpose and to comply with all applicable laws.

 

SECTION 2. ACCOUNT AND ORDER INFORMATION
You may be required to create an account to place orders. You agree to provide accurate, current, and complete information during registration and to update it as necessary. You are responsible for maintaining the confidentiality of your account login details.

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel orders at our discretion, including in cases of suspected fraud or unauthorised transactions.

 

SECTION 3. PRODUCTS AND PRICING
We endeavour to display our products accurately, but cannot guarantee that colours or images will be perfectly represented due to differences in monitors. Handmade items may have slight variations, which add to their uniqueness.

Prices are listed in GBP (£) and are subject to change without notice. Promotional or discount offers are valid only for the specified period.

SECTION 4. PAYMENT AND BILLING
Payments must be made via secure methods available on the site. Your payment information is encrypted and processed securely. By submitting your payment, you agree to pay the total amount due.

 

SECTION 5. SHIPPING AND DELIVERY
We aim to dispatch orders promptly. Delivery times vary depending on your location and product availability. We are not responsible for delays caused by third-party couriers.

Shipping costs will be calculated at checkout. You are responsible for any customs or import duties applicable in your country.

SECTION 6. RETURNS, REFUNDS AND EXCHANGES
Please review our Refund & Return Policy for full details. Handmade items are often unique, and slight imperfections or variations are normal. Custom or personalised items may have different return policies.

Returns must be initiated within 7-14 days of receipt, and items must be in their original condition.

 

SECTION 7. PROHIBITED USES
You agree not to use our website for any unlawful or prohibited activities, including but not limited to infringing intellectual property rights, transmitting malicious code, or disrupting our services.

SECTION 8. THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for their content, policies, or practices. Use such links at your own risk.

 

SECTION 9. USER COMMENTS AND SUBMISSIONS
You may submit comments or feedback. You grant us permission to use, modify, and publish your submissions without compensation. Comments must not infringe third-party rights or contain harmful content.

 

SECTION 10. PRIVACY AND DATA PROTECTION
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal data. By using our website, you agree to our collection, storage, and use of your data as detailed in the Privacy Policy.

Your Data Rights
Under applicable data protection laws, you have rights including:

  • The right to access your personal data

  • The right to correct or delete your data

  • The right to restrict or object to certain processing

  • The right to withdraw consent at any time

 

You can exercise these rights by contacting us at:
Email: hello@destined2create.co.uk

SECTION 11. COOKIES POLICY

Our website uses cookies to enhance your browsing experience, analyse website traffic, and deliver personalised content. Cookies are small data files stored on your device when you visit our site.

 

Types of cookies we use:

  • Essential cookies: Necessary for the basic functioning of the website.

  • Analytics cookies: To monitor and improve website performance.

  • Marketing cookies: To deliver personalised advertising and content.

 

Managing cookies:

You can control and delete cookies via your browser settings. Disabling cookies may impact your browsing experience and some features of our website.

 

Purpose of cookies:

Cookies help us understand how visitors interact with our site, improve functionality, and tailor content.

For detailed information, see our Cookies Policy.

SECTION 12. ERRORS AND OMISSIONS

We aim to keep all information on our website accurate, but reserve the right to correct errors or update content at any time without prior notice.

SECTION 13. INTELLECTUAL PROPERTY

All content on our website, including images, designs, logos, and text, remains the property of Destined 2 Create unless otherwise specified. You may not reproduce, distribute, or use our content without prior written permission.

SECTION 14. WARRANTY AND LIABILITY

Our products are handmade; slight imperfections are part of their charm. We do not guarantee that our website or products will be error-free or uninterrupted.

To the maximum extent permitted by law, Destined 2 Create shall not be liable for any damages arising from the use or inability to use our products or website, including indirect or consequential damages.

 

SECTION 15. INDEMNITY

You agree to indemnify and hold harmless Destined 2 Create from any claims, damages, or liabilities resulting from your breach of these Terms or misuse of our products or website.

 

SECTION 16. SEVERABILITY

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue to apply.

 

SECTION 17. TERMINATION

We may suspend or terminate your access to our website at any time if you breach these Terms or for other reasons, without prior notice.

SECTION 18. ENTIRE AGREEMENT

These Terms, along with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Destined 2 Create.

SECTION 19. GOVERNING LAW AND JURISDICTION

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

SECTION 20. CONTACT US

For questions about these Terms of Service, please contact us at:
Email: hello@destined2create.co.uk

EXPLORE

CUSTOMER SERVICE

GET IN TOUCH

Email: hello@destined2create.co.uk

Tel: 07434 021 902

Location: Based in London

Mon - Fri: 10am - 6pm

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©2026 by Destined 2 Create

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